Economic subjects | Business economics » Ranim Helwani - Responding to Conflicting Environmental Forces

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Source: http://www.doksinet     Global  Business  –  2014  –  Ranim  Helwani       Chapter  2  –  Understanding  the  International  Context   Responding  to  Conflicting  Environmental  Forces     Continual  change  in  the  international  business  environment  –  shifts  in  political,  social,  economic   and  technological  forces  create  management  challenges  for  today’s  MNEs.     à  Require  managers  to  respond  to  three  simultaneously  yet  often  conflicting  external  demands:   The  need  for  cross-­‐market  integration,  national  responsiveness  and  worldwide  innovation  and   learning.       Forces  for  Global  Integration  and  Coordination       à  Globalization  was  not

 a  sudden  or  discontinuous  development,  but  a  change  continuously   brought  about  by  economic,  technological  and  competitive  factors.     Forces  of  Change:  Scale,  Scope,  Factor  Costs  and  Tree  Trade       Economies  of  Scale:   -­‐ Industrial  Revolution  created  pressures  for  larger  plants  that  developed  large-­‐batch  or   continuous-­‐process  technologies  to  achieve  low-­‐cost  volume  production.     -­‐ Volume  and  intensity  increased  even  further  during  20th  century,  so  that  volumes  often   exceeded  domestic  demand  and  firms  were  pushed  to  seek  markets  abroad  in  order  to   benefit  from  economies  of  scale.       Economies  of  Scope:  

  -­‐ facilitated  by  more  efficient,  worldwide  communication  and  transportation  networks.   -­‐ Lower  unit  costs  by  producing  several  products  together  by  sharing  resources  and   higher  efficiency       Factor  Costs:   -­‐ expand  into  new  industry  segments  when  no  home-­‐country  key  inputs  were  available   -­‐ Cheaper  labor  and  much  lower  production  costs   o But  the  more  educated,  the  more  labor  got  expensive:  typical  life  cycle  of  a   country  as  source  of  cheap  labor  is  5  years       à  those  three  were  the  initial  motivations  for  global  coordination     Liberalization  of  World  Trade     à  Opening  of  world  markets

    à  Trend  towards  reduction  of  barriers  to  international  trade  through  formation  of  the  General   Agreement  on  Tariffs  and  Trade  (GATT),  European  Union  (EU),  North  America  Free  Trade   Agreement  (NAFTA),  World  Trade  Organization  (WTO)     à  Plus  agreements  with  emerging  markets  like  Asia  and  South  America  à  growing   opportunities  for  MNE  investment,  not  only  as  a  source  for  low-­‐cost  labor  but  increasingly   important  as  a  source  for  revenue  growth  and  global  scale  efficiency.         Driving  an  Expanding  Spiral  of  Globalization     Other  drivers  of  globalization:   -­‐ technological  innovations     -­‐ external

 discontinuities  also  facilitated  change  process,  ie.  oil  price  increase  triggered   worldwide  demand  for  smaller  more  fuel-­‐efficient  energy  cars.   Source: http://www.doksinet     Global  Business  –  2014  –  Ranim  Helwani       Global  Competitors  as  Change  Agents       Competitor-­‐driven  forces:   à  Apart  from  these  external  forces  of  change,  other  industries  transformed  though  company-­‐ initiated,  internal  restructuring  efforts  by  competitors  who  recognized  that  by  doing  so  they   would  gain  a  competitive  advantage.       1.    Rationalizing  product  lines,  standardizing  parts,  specializing  manufacturing   operations  beyond  national  markets  –

 to  achieve  scale  economies  and  advantage  over  local   companies     à  Structure  of  industries  even  changes  different  behaviors  that  were  not  susceptible  to  global   convergence  –  ie.  Coca  Cola  transformed  culturally  linked  preferences  about  drinks     2.  Global  Chess  /  Cross-­‐Subsidization  of  markets   à  Global  competitive  games  that  assumed  that  a  company’s  competitive  position  in  all  markets   was  linked  and  that  funds  generated  in  one  market  could  be  used  to  subsidize  the  position  in   another.     à  also  poses  entry  barriers         Global  standardization  and  homogeneity  of  demand(Global  village)  might  be

 long-­‐term  trends   but  there  are  also  important  short-­‐term  and  medium-­‐term  impediments  and  countertrends  that   have  to  be  taken  into  account.       Forces  For  Global  Differentiation  and  Responsiveness       Despite  the  global  trend,  there  is  an  important  strategic  task  for  managers  of  all  MNEs:  how  to   sense,  respond  to  and  even  exploit  differences  in  the  environments  of  the  many  different   countries  in  which  their  company  operates.       National  differences  in  GNP,  technological  capabilities,  political  systems,  government   regulations,  social  norms,  cultural  values  à  requires  mangers  to  be  sensitive  and  responsive

 to   host  country     Cultural  Differences     à  nationality  plays  an  important  and  enduring  role  in  shaping  the  assumptions,  beliefs  and   values  of  individuals.   à  Companies  need  to  modify  their  quest  for  global  efficiency  through  standardization  and  find   ways  to  respond  to  the  needs  and  opportunities  created  by  cultural  differences.     Ie.  local  preferences  for  tea       Hofstedes  Cultural  Dimensions  Theory:   Describes  national  cultural  differences  along  four  key  dimensions:  power  distance,  uncertainty   avoidance,  individualism  and  “masculinity”   à  distinct  cultural  differences  across  countries  result  in  wide  variations  in

 social  norms  and   individual  behavior.     à  Cultural  differences  are  also  relected  in  consumption  patterns               Source: http://www.doksinet     Global  Business  –  2014  –  Ranim  Helwani         Government  Demands     à  diverse  demands  and  expectations  of  home  and  host  governments  are  the  most  severe   constraint  to  global  strategies  of  many  MNEs     1.  Economic  Issues:   à  Love-­‐hate  Relationship  between  MNEs  and  host  governments.   Benefits:   -­‐ To  host  government:  MNE  as  important  source  of  funds,  technology  and  expertise  to  help   regional  development,  employment,  import  substitution  and  export

 promotion   -­‐ To  MNE:  host  government  as  key  to  local  market  and  resource  access,  opportunities  for   profit,  growth  and  improvement  of  competitive  position.     Hate:   à  Differences  in  the  motivations  and  objectives  of  the  two  partners.  à  conflict     à  Although  both  parties  might  be  partners  in  search  for  global  competitiveness,  the  MNE   typically  tries  to  achieve  that  objective  within  its  global  system,  whereas  the  host  government   strove  to  capture  it  within  its  national  boundaries.       MNEs  objectives:   -­‐ unrestricted  access  to  resources  throughout  the  world   -­‐ freedom  to  integrate  manufacturing  across

 national  boundaries   -­‐ unimpeded  right  to  coordinate  and  control  company  on  worldwide  basis   Government  objective:   -­‐ develop  economy  that  could  survive  and  prosper  in  a  competitive  international   environment   à  ie.  supporting  a  national  champion     à  supporting  the  MNE  only  for  a  price         2.  Social,  Political  and  Cultural  Issues:   à  MNE  as  a  social  disruption:  break  down  of  traditional  community  structures   à  MNE  as  political  threat:  power,  size  and  influence,  trying  to  manipulate  host  government   structures     MNE-­‐host  government  relationship  =  “Zero-­‐Sum  Game”   à  outcome  depends  on  the

 balance  between  the  government’s  power  (from  control  over  local   market  and  competition  among  MNEs  to  access  it)  and  the  MNEs  power  (from  financial,   technological  and  managerial  resources  and  competition  among  governments  for  those)       .  UNVOLLSTÄNDIG       Growing  Pressures  of  Localization     National  consumer  differences  have  been  reduced  through  globalization  but  worldwide  tastes,   habits  and  preferences  have  become  anywhere  near  homogenous.   à  more  and  more  consumers  have  emerged  that  reject  homogenized  product  design  and   performance  of  standardized  global  products.       à  Reasserting  traditional  preferences  for  more

 differentiated  products  can  be  a  new  profitable   source.     Source: http://www.doksinet     Global  Business  –  2014  –  Ranim  Helwani       à  Competitive  advantage  in  these  anti-­‐standardization  consumer  trends  lies  not  in  scale-­‐ efficiency  but  more  in  sensitivity  and  responsiveness  to  local  requirements.       Further  barriers  to  globalization:     -­‐ administrative  and  coordination  costs  that  come  along  with  scheduling  worldwide   demand  through  global-­‐scale  plants     Flexible  manufacturing  technologies:  little  difference  in  unit  cost  between  1000  or   100000  units  à  enable  to  respond  to  localized  customer  preferences  and

 national  political   constraints  without  compromising  their  economic  efficiency.       -­‐ intra-­‐country  variance  in  infrastructure  development,  industry,  demographics,   consumer  characteristics     à  firm  can  prioritize  several  clusters  or  sequence  the  order  in  which  they  are  targeted   to  boost  effectiveness  of  distribution  networks,  supply  chains,  sales  forces  and  media   and  marketing  strategies.         Forces  for  Worldwide  Innovation  and  Learning       à  only  those  firms  that  have  been  able  to  adapt  to  the  often-­‐conflicting  forces  for  global   coordination  and  national  differentiation  have  been  able  to  survive  and  prosper.

    à  But  also  the  ability  to  develop  worldwide  innovation  and  learning  is  a  vital  strategic   capability  for  MNEs  today     -­‐ increased  cost  of  R&D,  shorter  life  cycles  of  new  technologies  à  need  to  seek  global   volume  as  quickly  as  possible     -­‐ technology  diffusing  rapidly  around  the  globe   -­‐ Transfer  new  technology  voluntarily:  licensing,  strategic  alliances       à  Innovations  are  springing  up  worldwide,  and  companies  are  recognizing  that  they  can  gain   competitive  advantage  by  sensing  needs  in  one  country,  responding  with  capabilities  located  at  a   second  and  diffusing  the  resulting  innovation  to

 markets  around  the  globe.       à  First  mover  advantage  have  increased  and  has  provided  strong  incentives  not  to  only  focus  on   internal  task  of  rapidly  creating  and  diffusion  innovations  but  also  on  the  external  task  of   establishing  the  new  product  as  an  industry  standard.         Responding  to  the  Diverse  Forces  Simultaneously       Up  to  the  late  80s  industries  presented  unidimensional  environmental  requirements  à  led  to   the  development  of  industries  with  different  characteristics  which  have  consequences  for   companies’  strategies       1. Global  Industries   à  economic  forces  of  globalization  strong  enough

 to  dominate  other  environmental   demands.     à  success  belongs  to  companies  that  adopt  the  classic  global  strategies  of  capitalizing  on   highly  centralized,  scale-­‐intensive  manufacturing  and  R&D  operations  and  leveraging   them  through  worldwide  exports  of  standardized  global  products.     à  example:  electronics  industry     Source: http://www.doksinet     Global  Business  –  2014  –  Ranim  Helwani               2. Multinational  Industries   à  localizing  forces  of  national,  cultural,  social  and  political  differences  dominate  the   development  of  industry  characteristics.   àallows  multiple  national  industry  structures  to  flourish  

à  success  belongs  to  companies  with  multinational  strategies  of  building  strong  and   resourceful  national  subsidiaries  that  are  sensitive  to  local  market  needs  and   opportunities  and  allow  them  to  manage  their  local  business  by  developing  or  adapting   products  and  strategies  to  respond  to  the  powerful  localization  forces     à  example:  laundry  detergents     3. International  Industries   à    technological  forces  are  central  and  the  need  for  companies  to  develop  and  diffuse   innovations  is  the  dominant  source  of  competitive  advantage.     à  success  lies  in  a  company’s  ability  to  exploit  technological  forces  by  creating

 new   products  in  home  market  and  effectively  diffuse  those  innovations  to  foreign  affiliates   à  example:  telecommunications       Transition  to  Transnationality     à  demands  mentioned  above  are  oversimplified  and  rather  show  the  center  of  gravity  –  the   most  significant  impact  on  industry’s  strategic  tasks  demands.       By  20th  century,  external  demands  were  going  through  changes  and  have  become  more  complex:   à  forces  were  becoming  strong  simultaneously     -­‐ Economies  of  scale,  scope  and  intensified  competition  (Globalizing  Forces)  increased   global  integration  in  multinational  and  international  industries.  –  potential

 for   standardization     -­‐ Host  government  pressures  and  renewed  customer  demand  for  differentiated  products   (Localizing  forces)  forced  global  strategies  to  differentiate  and  emphasize  local  design,   flexibility  and  responsiveness     -­‐ In  industries  including  firms  with  comparable  capabilities  in  global-­‐scale  efficiency  and   nationally  responsive  strategies,  the  ability  to  innovate  and  exploit  resulting   developments  globally  has  become  increasingly  important  to  sustain  a  competitive   advantage.    à  with  help  of  minimum  scale  efficiency,  government  relationships  and   consumer  understanding         Emerging  international  environment:  fewer  examples  of

 pure  global,  multinational  or  classic   international  industries  à  companies  are  driven  by  simultaneous  demands  for  global  efficiency,   national  responsiveness  and  worldwide  innovation.     à  characteristics  of  a  transnational  industry   à  cannot  defend  competitive  position  on  basis  of  one  dominant  capability   à  need  to  respond  effectively  to  all  forces  at  the  same  time  to  manage  the  open-­‐conflicting   demands  for  efficiency,  responsiveness  and  innovation  without  sacrificing  any  one  for  the  other.       Emergence  of  transnational  industry:   -­‐ simultaneous  need  of  efficiency,  responsiveness  and  innovation   Source: http://www.doksinet  

  Global  Business  –  2014  –  Ranim  Helwani       -­‐ more  demanding  tasks  to  achieve  these  capabilities     à  Need  new  strategic  capabilities  next  to  world-­‐scale  economies   -­‐ global  chess  –  leverage  existing  strengths  in  order  to  cross-­‐subsidize  weaker  products   and  market  positions;  high  risk  investments  that  force  out  rivals,  form  alliances  and   coalitions   à  Responsiveness  through  differentiation  not  necessary  anymore   -­‐ customers  demand  sensitivity  not  differentiation  to  their  needs,  along  with  the  level  of   cost  and  quality  standards  for  global  products  to  which  they  have  become  accustomed.     -­‐ Host

 government  desire  for  national  competitiveness  and  using  MNE  as  key  instruments   in  the  implementation;  changes  in  regulations,  tastes,  exchange  rates  become  more   frequent   -­‐ à  Flexibility  to  change  product  designs,  sourcing  patterns  and  pricing  policies  to  remain   responsive  to  continually  changing  national  environments  has  become  essential  for   survival.       à  exploiting  centrally  developed  technologies  is  no  longer  enough.     -­‐ need  to  learn  from  many  environments;  use  access  to  multiple  centers  of  technology  and   knowledge  from  different  countries  to  create  truly  transnational  innovations.   -­‐ Must  become  part  of  the

 companys  shared  knowledge  base  and  provide  input  to  future   strategies