Language learning | English » Managing change

MANAGING CHANGE 1. WHAT PROBLEMS ARE ASSOCIATED WITH CHANGE? A) Factors influencing change Potential causes:  Economic/ resource shortage  Legislative/ governent  Competition/ marketforces  Technical/ technological  Educational/ expectations  Sociological/ consumerism B) Some possible actions:       Training/ retraining Communicating/ involving Job enrichment Career planing Re-establishing loyalty Education/ re-education 2. PLANNING AND IMPLEMENTING CHANGE A) Why do people resist change?      Insecurity (status job, differentials) Fear of criticism Loss of collegues/ workmates Difficulity of learning new skills Los of job interest B) Planning change     Develop a clear vision Idetify significant steps in the change process Comunicate the staged plan to all concerned Inspire confidence by forestalling problems and by regular commnication C) Helping people accepting change         Consider how

they will be affected? Plan change carefully Involve the in the change Consult and inform frequently Be firm butflexible Make contorversial change as gradualy as possible Monitor the change Develop the ’change’ philosophy 3. LEWIN’S UNFREEZE/ CHANGE/ REFREEZE MODEL A) Definition This model defines three stages in the process of change. It assists organisational change by:  Allowing the process to be understood  Providing milestones for evaluating progress towards thechange  Being able to be usedfor all types of change It does not prescribe:  Thenatureof the change  The speedif thechange  The number and type of people involved in the change  The eventaloutcome of the change B) Processes Unfreezing Develop the awerness of: o The nature of the change needed o The ethods planned to achieve thevchange o The needsof those affected o The ways that progress will be planned and monitored Changing o Defining problems o Identifying solutions o Implementing

solutions Refreezing o Stabilzing the situation o Building and rebuilding relationships o Consolidating the systems    C) Benefits The model can be easily understood Those undergoing the change process can recognise thestage they have reached  It allows the process to change to be discussed as well as the outcomes  Understading the process in one change makes for easier progress in the future change  