Content extract
Source: http://www.doksinet Access EPoS and Stock Management you can trust Source: http://www.doksinet Our EPoS solutions give hospitality operators the technology to drive efficiency and run a more profitable business, as well as provide exceptional guest experiences from one trusted source. Clever and intuitive, our modular systems allow you and your team to rethink and reimagine the power of EPoS way beyond the original vision for electronic point of sale to collect cash and monitor stock. No other provider can match the flexibility and adaptability of EPoS and stock management solutions, the number of specialist partnerships or integration we offer our multi-site customers. When you purchase or subscribe to our EPoS solutions, you gain access to a wider business management suite that spans key touchpoints of a hospitality operation from reservations, ticketing, HR, procurement, property maintenance and purchase to pay. Source: http://www.doksinet Access Hospitality’s EPoS
and stock management solutions enable you to drive efficiencies, implement 100% watertight business controls and provides the freedom to focus on delivering brilliant guest experiences, time after time. The quality of our world-class software, high end hardware, support and service expertise eliminates errors and duplication, giving you complete control over your business from one trusted source. Easy customer interactions Faster more accurate service times Integrations with popular apps Our highly configurable EPoS solutions are designed to be really easy for staff to use. Your front of house teams can become brand experts in a matter of minutes. Intuitive automatic up-selling prompts and product details drive engaging conversational ordering. Our EPoS empowers your entire operation to work faster with greater accuracy and better communications between the front of house, kitchens and the back office. Handheld ordering and kitchen video management systems streamline services and
automate many previous manual processes. We seamlessly integrate and interface with all the major chip ’n’ pin, contactless, Apple pay and Android Pay payment apps as well as loyalty, online shopping, order ahead and table reservation solutions. For instance, Picture Pay with Pepper means you never need to get your phone or wallet out of your pocket when you want to pay. We are constantly adding new partners to our portfolio as consumers embrace new technology solutions. Extensive business reporting Stock management Mutually beneficial partnerships We offer you extensive ‘live’ real-time sales reports available within seconds of transactions taking place. These reports are sent to the devices of your choice or viewable within online dashboards. You can select the key performance indicators if you want to check estate, individual unit and department performances. We have the most rugged and resilient stock management solution in the marketplace. Stock result dashboards are
configured to your unique operational needs. You can manage purchase ordering, recipe costings and controls, deliveries, returns and transfers and head office central purchasing with ease. Business sheets give you full visibility of your stock. All leading hospitality technology providers want to partner with us. Well-known popular names such as Verifone, Pepper, Feed It Back, Deliveroo, Uber Eats and Barclays Dine & Dash all seamlessly integrate with our EPoS and stock management solutions, greatly enhancing the scope and power of your overall system. Source: http://www.doksinet EPoS and Stock Management solutions for multi-site pub, bar, restaurant, food-to-go, coffee shop, hotel and leisure operators. Touchscreen EPoS Technology Our EPoS solutions give hospitality operators the technology to run a more profitable business and provide exceptional guest experiences from one trusted source. Kitchen Video Management System Manage food operations from kitchen to customer,
improving the food pathway and accessing great performance stats. Our KVMS runs exclusively with our touchscreen technology and monitors the path of food orders through busy kitchens while simultaneously recording food order pathways. Comprehensive Reporting A comprehensive real-time head office management system for operations, finance, purchasing, marketing, IT, human resources and customer services. Instant reporting enables your team to identify and deal with operational issues quickly and effectively. Stock Control & Management An online cloud-based stock and resources management tool designed for multi-channel retailing environments where all transactions and stock movements are available for analysis within seconds of them taking place. Online Shopping Online shopping adds a new dimension and revenue stream for a minimal investment and optimum profitability. Not only does online shopping boost sales but it also eases operation intensity during peak selling periods.
Loyalty A genuinely game-changing sales and marketing vehicle, cost-effective online loyalty and promotions increase footfall, customer spend and boost profits. Activity is monitored and measured through normal business reporting to ensure you measure your return of investment on marketing spends. Source: http://www.doksinet Touchscreen EPoS Technology Fast and accurate, our single touchscreen EPoS technology is easily configured for table, tablet, mobile, quick service and kiosk service styles. Packed full of easy to use smart functionality, including clever upselling, promotional and grouping prompts, our touchscreen solution operates 100% in the cloud and helps you sell more, making ordering and purchasing a lot quicker and easier for your customers, no matter how they engage or pay. Key Benefits • Provides data analysis and key performance indicators to ensure kitchen consistency and brand integrity. • Automates many previously manual processes to eliminate human error
and lost ‘paper’. • Informs kitchen staff about new menus and recipes with access to online videos and cooking instructions. • Ensures orders arrive on time as desired on the menus. We built a multi-lingual image based front of house EPoS solution for Itsu complete with integrated chip ‘n’ pin for super-fast service. This also includes a bespoke kitchen video management system. “Our five year plan is to grow in the UK, to develop a dynamic evening business and to develop in two foreign territories. The success of that plan depends on having the right technology systems in place just as much as ensuring our receipe development is spot on” Terry Rose, Itsu Source: http://www.doksinet Kitchen Video Management System Our KVMS solution provides precision control wherever food is prepared and served. Designed to improve the food pathway and access great performance stats, our KVMS runs exclusively in conjunction with our touchscreen software. A real-time information
hub for kitchen staff to check recipes, view training videos and access relevant content, it is configurable to meet the specific requirements of multi-site food-to-go, QSR, pub restaurants and fine dining environments. The KVMS only puts items in front of the chef that they need to see and alleviates the pressures of a high pressure kitchen. Timings on all products as well as tasting notes on PLU information and Somelier wine suggestions on PDA. Feed it Back integration ensures managers can respond to praise and criticism promptly. Key Benefits • Ensures orders arrive on time as desired on the menus. • Provides data analysis and key performance indicators to ensure kitchen consistency and brand integrity. • Informs kitchen staff about new menus and recipes with access to online videos and cooking instructions. • Automates many previously manual processes to eliminate human error and lost ‘paper’. KVMS was built in conjunction with Gourmet Burger Kitchen in order
to allow them to increase productivity and find their “pinch points” during service. Using KVMS they identified issues which previously slowed down orders and were able to increase productivity, speed up table turns and improve guest experience. Source: http://www.doksinet Comprehensive Reporting Stocklink offers a rich and mature reporting suite built up from many years of experience and customer feed-back. As well as real-time sales reporting and cloud reporting access from anywhere within seconds, business sheets helps to control all aspects of sales and cash management in a weekly overview. Mobile estate overview reporting and drill down analysis to transactional sales is available in easy to view format. Key Benefits • Comprehensive stock results. • Wastage reporting. • Purchases / Deliveries / Returns detailed reporting. • Stock valuation. • Optimum GP% reporting. • Sales by time zone and server. • Estate wide global reporting. • Sales
report designer. “Kitty Hawk is an elegant and aspirational mix of bar, restaurant, casual dining and café culture, seamlessly laced with a selection of retail. A department store of dining concept open from 7.00am - midnight in the heart of the City. We want the best of everything - including our EPOS technology from Intelligent Business Systems.” Jayne Baker, Kitty Hawk Source: http://www.doksinet Stock Control & Management Our open online stock and resources cloud-based management platform gives you immediate access to transactions and stock movements within seconds of them taking place. Sales, staff and stock reports are ready for viewing and analysis whenever you want, allowing you to manage your cash, stock and resources effectively, ensuring you maintain airtight business controls at all times. Data is also easily shared with other applications. “Stockline Online feeds our IT systems so we always have a clear picture of how we’re performing” Ramesh Bukka, EAT
Key Benefits • • Keeps track of valuable stock and automatically re-orders when pre-defined levels are reached. Analyses sales, stock and staff wages to manage and monitor margins more effectively - including full recipe controls, costings and management. • Watertight procedures and business controls eliminates wastage, reduces human error and theft opportunities. • Automating manual processes increases productivity by saving staff time and reducing unnecessary duplication. Screens on the wall have a stock count down in combination with promotions on the customers’ display screens. • Bespoke Stock Result dashboard configured to each customer • Purchase ordering manages stock from supplier to shop (currently building approval process) • Recipe Costing and control • Deliveries, returns, transfers in and out • Central processing units Source: http://www.doksinet Head Office A complete and indispensable real-time head office management system benefits
an entire organisation with bespoke business sheets and reporting providing proofs and business intelligence for operations, finance, purchasing, marketing, IT, human resources and customer services. The information allows them to function more effectively and make decisions using accurate, trusted empirical rather than anecdotal evidence. Instant reporting and key performance indicators for either the whole estate or a specific site enable the management team to identify and deal with issues quickly and effectively. Key Benefits • Date shared and repurposed to inform key decision makers. • Real-time intelligence is available for immediate analysis rather retrospectively. • Trusted empirical evidence based on facts as opposed to subjective anecdotal stories. • Reports help enhance your operational performance and strategic understanding. Pepper HQ Loyalty Integration enables customers to earn points and pay without even having to get their phones or wallet out.
Targeted marketing to customers within the area via beacon technology is based on true demographics with offer made by real time alerts on the phone, not just emails and texts. Demographics are based on what the customer likes, not their age, sex or location. Source: http://www.doksinet Online Orders Online shopping adds a new dimension and revenue stream for a minimal investment while also improving the customer experience by cutting queues and speeding up purchasing processes. Simple to use and manage, customer ordering becomes another ‘outlet’ using our EPoS-driven, cloud-based technology. Not only does it boost sales but it also eases operation intensity during peak selling periods by spreading incoming orders. Operated and managed online, it has numerous design features to enhance brand presentation via our in built API connecting you to best-in-breed Apps and Web shopping software solutions. Key Benefits • Customers can order in advance to click and collect and avoid
queues at busy times. • Adds additional sales opportunities and revenue streams without incurring extra real-estate or property costs. • Online web purchasing portals seamlessly integrate with your online platforms to guarantee brand integrity. • Online sales and stock transactions automatically entered into the EPoS solution for immediate analysis. “Access Hospitality added valuable experience and insight from past e-commerce site development, combining this with sector understanding, to recommend solutions that were cost and time efficient. They are always reliable and accessible when we require account management assistance with the service.” Katy Emson, POD Source: http://www.doksinet Loyalty A genuinely effective sales and marketing vehicle, our online loyalty module provides cost-effective promotions and marketing campaigns to increase footfall, customer spend and boost profits. Activity can be monitored and measured through normal business reporting. Clever
design tools help you stay on message and protect brand integrity. Track the success of activity through online reporting to see the impact of your activity on sales and your bottom line. Key Benefits • Integrates with popular consumer loyalty apps and platforms to engage with your customers on their terms. • Helps drive sales and footfall during traditional quiet periods and rewards customers for their loyalty. • Seamlessly integrates with your website and social media sites to ensue your brand stays on message. • Provides sales and stock data to measure and assess the impact of your loyalty programmes and campaigns. Working with popular loyalty apps, and serving up real-time data ensures feedback questions are personalised to the guest’s visit. This ensures that the guest has a brief and engaging feedback experience. Operators are served up a review with more context and details which in short leads to more insight. Source: http://www.doksinet Mutually
Beneficial Partnerships s pp Access EPoS and Stocklink apps ting ke ar m Pa a nt Loyalt y, e ng ag em en t& ym e All the leading hospitality technology providers want to partner with us. Well-known popular names such as Verifone, Pepper, Feed It Back, Deliveroo, Uber Eats and Barclays Dine & Dash, YoYo Wallet, FlyT and Preoday all seamlessly integrate with our EPoS and stock management solutions, greatly enhancing the scope and power of the overall EPoS system we can offer clients. POSLink Touchscreen EPoS Technology POSLink Kitchen Video Management System StockLink Online StockLink Enterprise StockLink Online Shopping StockLink Loyalty pps Access Hospitality Business Management Suite ya er le re r va tio de se liv Tab Best-of-breed technology covering reservations, ticketing, HR, property maintenance and Procurement n ap ps Ord er a a he d & Source: http://www.doksinet Our Customers Source: http://www.doksinet An End-to-End Business
Management Suite As well as our EPoS and stock management, Access Hospitality’s unique proposition includes other integrated, cloud-based market leading technology solutions. These cover all the key aspects of your hospitality operation. You can take advantage of numerous cloudbased software solutions to quickly and easily manage properties, reservations, ticketing, procurement, purchase to pay, cash, sales, stock, and your biggest single asset, your people. Using our software is the most effective way to control and grow your enterprise. Reservations & Ticketing People Property Maintenance The ‘everything’ solution that manages all aspects of reservations, enquiries and ticketing from start to finish. Our cloud-based workforce management solution enables you to effortlessly manage team members in real-time and on the go. Our year-round, end-to-end property maintenance solution optimises efficiencies across all your outlets. +14% More Website Bookings & Enquiries
It is the only HR technology resource multi-site operators like you need to manage staff effectively and ensure you are always fully compliant. You have the ability to automate the whole workflow, reduce paperwork and speed up fixes. +24 increased conversion rate of enquiries 1000 hours a year per outlet saved by automating booking and reservations. 83.1% Less Administration 81.2% First-Time Fixes 97/100 unparalleled satisfaction rating for our support and account management 99.9% Uptime Procurement Financials Analytics Our comprehensive suite of tools including purchase to pay, recipe management, laundry control and budget control which integrate with each other providing you with a single touch point to control all your business costs in one easy to use system. Lead your business with our integrated financial management system - keep control of cash management, sales, credit control, procurement, inventory and projects with ease. Keep your organisation on track with
business intelligence, financial dashboards, reporting solutions and KPI tools to highlight important issues and trends. Our integration with your front of house systems unlocks the true potential of your business with extensive real time reporting and business intelligence. Is the inability to report on specific aspects of your hospitality business hampering growth? Integrated financial reporting, dashboards and business intelligence provides a real-time view of financial performance giving you greater insight into your organisation. 10% decrease in direct costs +5% invoice to credit ratio 3% improvement on gross margin Source: http://www.doksinet Delivering Your EPoS & Stock Management Solution Evaluate, plan, design and implement. Our consultants follow a four-phase, 12-step process designed to support you throughout the complete life of your project. From software selection to go-live and beyond, this process ensures your project is managed in line with your timescale,
budget and resources while minimising the disruption to trading. Communication is the key. We understand the requirements and challenges that multi-site pub, bar, restaurant, food-to-go, coffee shop, hotel and leisure operators have. We provide added value advice and consultancy to ensure you optimise the impact of the revolutionary software solutions that make a real difference to you. A scale of project management and administration is proposed that is appropriate to your specific needs. We listen and respond to your requirements We ensure you’re always informed of progress by identifying clear deliverables and providing a level of documentation that best supports your project. That way, you can have total confidence in what we deliver for you Source: http://www.doksinet Support and community Assistance right when you need it Here to support you At Access Hospitality, we do not sell you an EPoS solution and then just leave you to implement it without support. We’re with
you all the way - and that means supporting you and your software long after it has gone live. We have a dedicated support team whose sole purpose is to ensure you’re getting the most from your Access Hospitality EPoS and stock management software. If you need some help with your new EPoS system or simply have a question about something new, our specialist team of consultants are here just when you need them to guide you every step of the way. Source: http://www.doksinet Our Mission Supporting the growth and day-to-day operation of multi-site pub, bar, restaurant, food-to-go, coffee shop, hotel and leisure businesses. Access Group is an established software solutions provider to the hospitality sector. We help multi-site pub, bar, restaurant, food-to-go, coffee shop, hotel and leisure operators improve performance, increase cost efficiency and drive productivity. Our best-of-breed EPoS, reservations, ticketing, procurement, purchase to pay, property maintenance and people
management SaaS solutions are designed for multi-site hospitality pub and bar, restaurant, food-to-go and leisure operators. 0845 340 4542 hospitality@theaccessgroup.com theaccessgroup.com/Hospitality @Access Hosp https://www.linkedincom/company/635968/